Executive Education

Leading Organizational Change

Learn powerful methods to revitalize your organization, to gain cooperation, to improve strategic thinking and creative problem solving, to boost performance, and to extract maximum benefit from new opportunities.

Chicago Booth's premiere program for change leadership equips you to create the future of your organization. Today’s senior leaders must guide the successful implementation of new, more effective strategies while promoting the drive, morale, commitment, agility, initiative, and vision of their people.

Through lectures, discussions, small group interaction, and numerous hands-on activities, we connect state-of-the-art, research-based concepts and principles to best practices in leading change and innovation. The atmosphere is active and open—sometimes even playful. The program attracts participants from a wide array of functions, industries, and countries. We draw on the group’s collective experiences as well as on case studies from a variety of sources and media, covering a broad range of leadership challenges. Each day of the program, you apply the tools and concepts learned in the program to a real organizational change case of your own and consult with fellow participants to prepare for the challenges ahead.

By attending this program, you will:

  • Build organizational resilience.
  • Move from competing agendas to organizational alignment.
  • See the "big picture" of the complexities of change.
  • Drive creativity and flexibility in problem solving.
  • Leverage dilemmas to enhance organizational strategy.
  • Ready your organization to seize new opportunities.
  • Create an effective plan of action to achieve change and innovation in your organization.
  • Benefit from post-program consultation with the program faculty.

Chicago Booth, Gleacher Center, Chicago IL

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    Joshua Klayman

    Professor Emeritus of Behavioral Science
    Partner, Humanly Possible®, Inc.

    Joshua Klayman is an internationally-known expert in managerial psychology. He has been a member of the faculty at Chicago Booth since 1980. He is also co-owner, with Jackie Gnepp, of the consulting firm Humanly Possible, Inc. His primary research, teaching, and consulting interests are in understanding and improving people’s ability to make sound decisions, to learn and improve, to think creatively, and to embrace change.

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    Jackie Gnepp

    President, Humanly Possible®, Inc.

    Jackie Gnepp is a licensed consulting psychologist and president of Humanly Possible, Inc., a boutique firm offering organizational consulting, leadership education, and executive coaching. Dr. Gnepp has authored or co-authored over 60 articles, book chapters, and presentations on people management, emotional intelligence, and performance improvement. Her leadership presentations have been highly acclaimed in North America, Europe, Asia, and Australia.

    The whole course content is excellent. Content was well supported with numerous and insightful resources and very practical and easy to apply tools. This course gave me concrete tools to take back home and apply immediately, and substantial new knowledge.

    -Ana Maria Moreno de Arias, Senior Vice President—Organizational Performance & Development, Bladex (Panama)

    I’ve taken several classes through Executive Education and to date, this is the best…the knowledge, credibility, and enthusiasm of the instructors were top-notch.

    -Leading Organizational Change 2014 Participant

    The program was exceptional. Very relevant and practical. So many helpful tools. Thank you!

    -Leading Organizational Change 2013 Participant

    Now I have the car and the keys. I just need to turn them on to start the journey of change in my company.

    -Mathieu Halgand, COO–Learning & Development Group, AXA (France)

    What I liked best was the innovation and variety within the class schedule combined with a very coherent program that built on itself day by day all week.

    -Jack Meyer, Chief Marketing Officer, The Doctors Company

    Coming from a medical background I found the course very useful in helping me to gain a better understanding of the issues that must be considered and addressed when implementing change and innovation. I feel I now have the skills needed to go back and implement my own change project in a way that will have the greatest chance to succeed.

    -Dimulak Mwanmut, Chief Medical Officer, Nigeria LNG Ltd. (Nigeria)

    I was very impressed with the content of the program and the openness of the training. There was a good mix of hands-on vs. classroom. The interaction between participants made it very enjoyable.

    -Rex Martin, Head, Industry Relations, Syngenta

    This program is targeted to executives and senior leadership teams guiding major organizational change. If you are in the midst of, or about to embark on significant change, this program is for you. Participants come from around the world and from all kinds of business, non-profit and governmental entities.

    The program is especially recommended for leaders open to new ideas, eager to engage with fellow participants, and committed to leaving the program with an action plan they can implement upon their return to work. Titles include: innovation leader, change manager, operations manager, mid- to senior-level manager, director, vice president, and C-suite.


    Program Outline 

    Building Organizational Resilience

    • Establish trust and credibility as a leader
    • Create a change-ready climate
    • Build and maintain a shared vision

    Leading People to Face the Future Together

    • Understand your organizational culture and subcultures
    • Uncover conflicting goals, beliefs, and expectations within your organization
    • Manage differences and rivalries

    Seeing and Communicating the Big Picture

    • Understand the sources of unintended consequences
    • Use "Systems Thinking" to reduce chaos
    • Improve coordination while avoiding "working at cross purposes"

    Encouraging Creativity and Flexibility in Problem Solving

    • Frame problems for optimal solution
    • Foster innovative thinking
    • Build top-notch teams for recognizing and seizing new opportunities

    Winning Hearts and Minds

    • Recognize the mental blocks to accepting new ideas
    • Win over skeptics and naysayers
    • Overcome resistance to change

    Turning Dilemmas to Advantage

    • Uncover crucial managerial and strategic dilemmas
    • Recognize and manage "natural tensions"
    • Use dilemmas to create better strategies and tactics

    Helping People Adapt and Improve

    • Motivate people to perform their best in times of transition
    • Provide feedback that people will accept and put to good use
    • Guide the development of new skills and behaviors

    Developing Action Plans

    • Create concrete strategies for leading and implementing change and innovation
    • Get everyone on board for the trip
    • Plan ahead for the unexpected

    Upcoming Courses

    Date Fee  
    April 30 - May 4, 2018 $10,500 Register Now »
    October 29 - November 2, 2018 $10,500 Register Now »

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